Privacy Policy

1. Introduction

Welcome to GCSE FastTrack ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and email address
• Account credentials (username and password)
• Payment information (processed securely through third-party payment processors)
• Profile information (optional)

2.2 Usage Information

We automatically collect certain information about your device and usage:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Learning progress and quiz results
• Course enrollment and completion data

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our services
• To manage your account and provide customer support
• To process payments and prevent fraud
• To track your learning progress and provide personalized recommendations
• To send you important updates about our services
• To improve our website and services
• To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Third-party companies that help us operate our services (e.g., payment processors, hosting providers)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Objection: Object to our processing of your data
• Data Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw consent for data processing at any time

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

8. Children's Privacy

Our services may be used by students under 18 with parental consent. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have collected information from a child under 13, please contact us immediately.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: contact@deanwaring.co.uk
• Website: Contact Form